Category: SEN Accessibility

  • A day out at Farmer Copleys’ tulip festival 2026

    A day out at Farmer Copleys’ tulip festival 2026

    I have wanted to go and see the tulips in the Netherlands for many years, but never managed the trip. When I saw that Farmer Copleys in Pontefract, North Yorkshire, had their very own tulip festival, I was determined to visit. 

    Booking our visit with accessibility in mind

    As with every family outing, there were a few things I needed to look into before booking tickets for all four of us. When out and about, we usually need to rely on our mobility buggy in order to move around safely. While not as wide as most wheelchairs, we still need sites to be accessible. After a quick scan around the Farmer Copleys website, I could see that accessibility was largely weather dependent as the tulip festival is effectively just a big field. There is, however, some disabled parking and while there are no Changing Places style toilets, there are general disabled loos. I decided to take a chance on the weather and book tickets. It is worth noting that ticket prices are all the same – there is no option for concessions. I paid £46 online for four tickets plus a booking fee. 

    The day of our Farmer Copley visit

    On the day of our visit, we got incredibly lucky with the weather. It was dry all day, and the sun even peeped out from behind the clouds for an hour or two. On arrival at the site it was clear that there were a lot of people around. The carpark for the event is a big field, and it was very full when we arrived for our 11am slot. Despite this, some friendly carpark attendants were able to direct us to a designated disabled parking area with spaces right at the entrance of the event. It was easy to park up and we were only 30 seconds away from both the event entrance, and also the disabled loos. Score! 

    Checking in was easy with the QR code that had been sent to my email at the time of booking. One singular QR code was the ticket for all four of us, so I didn’t have to spend time faffing around looking for four separate tickets. Anything that saves time when trying to navigate events with two disabled kids is a nice plus. 

    Once checked in we headed for the tulip fields for the main event. A big rock got stuck in the wheel of the mobility buggy and we had to stop for a minute to work out what the problem was. A member of staff saw us trying to puzzle it out and took the time to help us. It’s a really small thing, but a gesture that means a lot to us when so many people would have moved along and left us to it. 

    Rock removed from the buggy, we entered the event. The first area we came to was full of food tents and a few fairground rides, but we could clearly see rows upon rows of colourful tulips nearby. Thanks to the dry weather, we had no problems navigating our way across the refreshment field to the tulips. 

    Despite the very busy carpark, for the most part, the tulip fields didn’t feel too busy. We were always able to find a row or two without any other people in where we could quietly explore at our own pace. The children were both quite happy to look at all the flowers – there was a huge variety on offer to see. We saw flowers of every colour imaginable, and lots of different shapes and textures – it really was a magnificent spectacle. It goes without saying that this whole event was a superb photo opportunity, and we saw lots of other families taking the time to snap a few pictures in the colourful rows of tulips. We even saw some people who seemed to have brought whole tripod setups for taking optimal photos – I seriously admired the dedication! 

    While we didn’t make use of them, there were a handful of designated photo spots dotted around. We saw lovely ‘selfie frame’ type set ups, a phone box filled with giant flowers, a huge fiberglass cow painted in bright colours, and a rowboat full of tulips sitting on a little pond. All really cracking additions for those wanting to get some nice photos, but not really something that was for us. 

    We happily spent about an hour wandering the rows of flowers, just looking at everything. There were a couple of points where we sat down for a quick snack in an empty row, where I was able to try and get some nice photos of the children amongst the tulips. I should point out that the rows of tulips are planted fairly close together, and while we could just about manage to navigate our mobility buggy through the rows without squashing any flowers, I think a wheelchair would really struggle. Wider buggies and wheelchairs would still be able to access the outside perimeter of the flower fields, but I don’t think it would be quite the same experience. 

    There was a designated ‘pick your own’ field for those people who wanted to take home a bunch of flowers, but again, this part of the event didn’t look very accessible to me. I found myself wondering how much a bunch of flowers to take home was – I didn’t see anyone picking more than five stems which makes me suspect that they were very expensive! 

    Once we had finished in the fields, we headed back to the field where the refreshment tents were, so we could stop and eat our packed lunches. Sadly, there weren’t enough tables and picnic benches for the number of people around, so we found a spot on the ground instead. We didn’t really mind, although it would have been a different story if the ground had been damp or if the weather had been wetter. 

    Farmer Copleys farm shop

    Before we left for the day I wanted to have a quick look at the farm shop on site – I love a good farm shop. We relocated the car to the disabled parking right outside the building and I took my son inside for a nosey. It felt quite busy but it was still possible to navigate around without getting stuck among the throngs of people. We spotted some delicious looking fresh fruit and veg, a truly glorious looking deli counter, and although I didn’t see it myself, there must have been a dairy section because I saw people walking around with pints of yummy looking flavoured milk. We were doing well with the ‘just looking’ brief, until we headed for the exit and had to walk past both the cake stand, and the ice cream booth. Both of these got us and we ended up leaving with a big slab of cornflake cake and a massive ice cream in a waffle cone. I was pleasantly surprised that our purchases didn’t seem to be preposterously priced.

    The final verdict

    We spent about two hours on site overall, and I am glad we went. Admittedly, we would have had a very different experience if the weather had been bad. Because it was a dry day, we found the whole event to be accessible and very pleasant. While the disabled facilities weren’t state-of-the-art, they met our needs and we were able to manage. The staff were friendly and clearly happy to help, and once inside the event, it didn’t feel rammed with people and we were able to move around pretty easily, even with the mobility buggy. The twins had a nice time, and when the twins have a nice time, so do my husband and me! 

    I have seen that Farmer Copleys offer strawberry picking from late May onwards, and provided our newest family member hasn’t decided to make an early appearance, I think I will book us in. If everything is as well organised as the tulip festival, I am confident that we will have another nice day provided it’s not pouring with rain. 

    Honestly, for the price we paid, I wasn’t sure if it would feel like we had gotten our money’s worth, but actually I think we did. My one caveat here is that I think accessibility for wheelchair users could be a bit better, and if you are a wheelchair user, please be aware that the rows of flowers are quite narrow!

  • Our experience with Alton Towers’ Ride Access Pass

    Our experience with Alton Towers’ Ride Access Pass

    There has been a lot of discourse about the Alton Ride Access Pass (RAP) in the past six months due to the changes that were brought in, and then very swiftly abolished. The whole idea behind the RAP is that it is supposed to make the park more accessible for those with accessibility issues, and this has historically included people living with neurodiversity. There is guidance for how to apply for a RAP on the Alton Towers website, but we were able to apply for one on behalf of each of the twins fairly easily a few years ago, because they both have Access Cards

    How it works

    Back in February 2026, we were booked in for a day and a night at Alton Towers (very kindly through the Family Fund charity) and I did some googling beforehand to work out how the RAP actually works in reality. Despite all the changes going on at the time (which have now been revoked), both of my twins still qualified to use the RAP. I was confident that it would be simple to use and that it would make our day a little bit easier to manage with two profoundly disabled children. I downloaded the special app, had a little look before our visit, and thought we were good to go. From what I could tell, we simply needed to ‘check in’ to the ride we wanted to go on with the app, which would then put us in a virtual queue and let us know when it was time to go and enjoy the ride. 

    In reality, it wasn’t quite this simple. On the day of our visit, we made our way to Cbeebies Land which was absolutely heaving, and found a ride we thought the twins would enjoy. I was able to check in to the ride using the app, and was then presented with a countdown timer. I assumed this was the time we needed to wait until we could go on the chosen ride. I spent a few minutes checking the app to see if my assumption was correct, but it wasn’t particularly clear and there wasn’t anyone around to ask in person. 

    Our queue time was over 50 minutes so we decided to try and keep the twins happy and occupied around the park while we waited. This is where we found the park really isn’t set up well for either neurodiversity or disability. My daughter needed to be in her mobility buggy, which caused the first issue. We headed to the playground, but the entrance and exit were so narrow and clogged with other people, that we actually found it inaccessible for a mobility aid to get in and out of. I don’t think a wheelchair user would have managed to get into the playground. Once we finally managed to navigate our way in, we found that the park was so busy, there wasn’t really space for either of the children to safely play. All of the equipment was in use with people absolutely everywhere and no real room to maneuver around. Both of my children became quickly distressed at the situation and we decided to move on and see what else we could do to kill time. 

    We headed to the area where the live shows happen, but there was no live show scheduled at that time, and every bench and seating area was already occupied and there were many other families setting up camp on the floor. 

    Next, we decided to have a wander around and try and find a bench where we could sit and dig into our snacks. We were able to find a bench and stop for a little bit, but we were soon ready to move on. 

    We very quickly discovered that there wasn’t much to do while we waited. We have visited Cbeebies Land a few years prior to this trip, and we didn’t have nearly so much of an issue as there weren’t so many people and the twins were very happy to roam and wander about. On this visit, however, there were far too many people to be able to let them safely run around.

    As our timer on the RAP ticked down, the twins became more and more agitated with so many people and so little to keep them occupied around the park. For us, agitation can quickly lead to dysregulation which in turn often leads to violent meltdowns.

    It was at this point that we had to make a very difficult call. Did we continue with our day out and accept that long queue times (even though we were queuing virtually) were quite possibly going to lead to some violent meltdowns, or did we throw in the towel and de-escalate the situation before we risked reaching a potential crisis point?

    Unfortunately, we felt like the most sensible and safest option for our family was to leave the park. This was honestly a huge disappointment as we had been looking forward to the day for a long time, but trying to power on through the day when there was a very real risk of the children becoming violent and seriously self harming simply wasn’t worth it. 

    Begrudgingly, we headed for the exit, and even though it was fairly early in the day, there were a number of other families who were also leaving the park at this time, telling the staff on the exit gates that it was just too busy. 

    Looking back at how the RAP works, it was only after we left the park that I discovered that you can actually ‘check in’ to a ride and then enjoy that ride straight away. I definitely don’t think this was made clear enough, but I don’t think it would have impacted our overall decision to leave the park. 

    Our main issues

    I appreciate that many families would have been able to cope absolutely fine with the crowds of people, but for us, it made things very difficult. During the February half term it seems that Cbeebies Land and the pirate themed areas are the only parts of Alton Towers that are actually open to the public. This meant that almost everyone visiting the park at the same time as us, was going to the same part of the park as us. While we have previously found that Cbeebies Land has enough to offer for half a day’s entertainment, it really isn’t that big. This caused the whole experience to feel very claustrophobic. Of course, the number of people visiting this area will have also pushed up the wait times for the rides as well, meaning everyone hoping to go on a ride was waiting an exceptionally long time, RAP or not. 

    Our other main issue was a lack of things to do while we waited for our turn to visit rides. At other times of the year, we would be able to go for a walk through the Alton Towers grounds, which are beautiful. Due to most of the park being closed off during the February half term, we felt very limited with our options. It is worth noting that there is a sensory area which is available to visit for guests with sensory needs, but this was actually very busy when we went past, and would not have helped in our situation. The most obvious places to kill a bit of time are the playground, and the live show area, but as explained, both of these were so busy that they were not suitable places for us to be able to visit.

    What could be better

    As a family, we have previously visited Alton Towers and Cbeebies Land at another time of year when it was half as busy, and we had a wonderful time. It strikes me as a bad decision to open the park to such an enormous number of people when only two areas are open to the public. I wonder if perhaps ticket numbers should be limited when the park is not fully open. Another option that I haven’t seen offered by Alton Towers (although I may have missed it) is to offer specific times or days with SEN sessions. It would be wonderful to visit for a couple of hours with significantly reduced numbers of people, and a quieter atmosphere. I would happily pay double the ticket price to be able to access an experience like this. 

    Another thing that I would really like to see improved is the accessibility of the playground for wheelchair and mobility aid users. This is something that I really don’t think would take much effort on the part of the park, and it would benefit a huge number of young people wanting to enjoy the space!

    Will we go back?

    I’m really not sure if we will bother returning to Alton Towers. My issue isn’t really with the RAP, but instead with the current systems in place that just aren’t very disability friendly. While my children love Cbeebies characters and would love to explore Cbeebies Land on a quiet day, I get the impression that quiet days at the park are rare. There are other theme parks with slightly different accessibility protocols that work better for us, and with fewer visitors on any given day – I think in future we will prioritise these parks!